At DHS, RC Trains procurement is all about you. Our dedicated account managers dive into your needs, crafting tailored plans for everything from custom baby gear to branded toys. We ensure your products reflect your brand’s unique style and values.
Personalization doesn’t end with planning. DHS provides regular updates and proactive solutions, making you feel like our top priority. With a 96.8% on-time delivery rate, we deliver your vision on time and on point. Choose DHS for RC Trains procurement that’s as unique as your brand.
RC Trains procurement doesn’t stop at delivery, and DHS is there for the long haul. Our 0.7% return rate reflects our commitment to quality, but we’re ready to handle any issues with returns, exchanges, or warranties. Our customer service team is always on call to keep you and your customers happy.
With an 89% client renewal rate, DHS builds lasting trust. We provide ongoing support, from resolving defects to offering market insights, ensuring your procurement experience is seamless. Choose DHS for RC Trains procurement that’s backed by unbeatable after-sales care.
Q: What logistics options are available for shipping children's products?
A: We provide multiple logistics solutions, including international courier for shipments under 500kg (delivered in 3-5 days), as well as air freight, air cargo, LCL, and FCL for larger shipments.
Q: How do you ensure timely delivery of orders for toys and baby items?
A: Our logistics team achieves a 96.8% on-time delivery rate, well above the industry average of 73%. We provide real-time tracking and updates to keep you informed.
Q: How do you source reliable suppliers for children's products?
A: Our sourcing process involves researching and prequalifying suppliers, gathering quotes, and providing detailed supplier information. We work only with verified factories to ensure reliability.
Q: Do you offer support for understanding global procurement policies?
A: Yes, our mentorship program provides insights into global procurement policies, cross-border procurement tips, and live factory production footage to navigate international sourcing complexities.
DHS helped us launch a line of facial cleansing devices. Their communication and logistics coordination were excellent throughout.
As a sustainable brand, finding reliable packaging suppliers was tough—until we met DHS. Their sourcing expertise is unmatched.
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